Human Factors
The challenge
In industries with complex operational systems, human error is a primary contributor to safety incidents and inefficiencies. Employees, while experts in their technical roles, often lack a formal, shared understanding of human factors – the environmental, organisational, and cognitive elements that influence human performance. This gap means there is no consistent framework for proactively identifying risks, analysing the root causes of errors, or implementing proven strategies to mitigate them. As a result, critical processes like briefings, handovers, and workload management are vulnerable to predictable but preventable human-error traps.
The solution
A blended mix of digital learning and videos that help individuals to:
- Understand the fundamentals of human factors and their direct impact on workplace safety and performance
- Identify and mitigate common human factor errors by analysing work environment and routines
- Improve team communication and information transfer through structured methods for briefings, debriefings, and effective handovers
- Develop strategies for managing workload and cognitive overload to maintain optimal performance, especially under pressure.
- Escalate concerns clearly and effectively to ensure critical safety information is addressed promptly
Skills
Animation, Articulate 360, Digital Learning, Graphic Design, Learning Needs Analysis, Storyboarding, Vyond
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